Request care

Request care

Tell us who needs care, where they are and what is happening. We will contact you to confirm suitability, availability and the expected fee.

Need a prompt response? Call 876-338-2411.

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This form is for requesting care

This form is for requesting care and is not monitored as an emergency-response channel. For urgent concerns, call +1 876 338 2411. For a suspected life-threatening emergency, seek emergency medical assistance immediately. Do not wait for an online request, email or WhatsApp reply.

Prefer to be seen in an office? In-office consultations are at Ardenne Medical. Contact Ardenne directly.

All fields are required unless marked optional.

1

Choose your care

2

Patient and contact details

The person who needs care.

Together with the name, this lets us check whether the patient is already registered with us, so a returning patient is not asked to register again.
3

Tell us what you need

Please share only the details needed to understand your request. Do not include identification documents, payment-card details or unrelated medical records.
Anything else we should know? optional
You may also tell us the safest way or time to contact you.
4

Preferences and consent

Appointment preferences optional

We will do our best to accommodate your preference. If that doctor is unavailable, we may offer another available doctor. All times are Jamaica time.

Use your own contact details above if you are arranging care for someone else. Email is optional; you can request care with a telephone number alone. Tell us about a shared or unsafe contact in the additional information.

Your privacy

We use the details you provide, including relevant health information, to review your request, contact you and arrange appropriate care. Information may be shared with authorised team members, clinicians and service providers where needed for these purposes.

Please share only what is necessary. If you are requesting care for someone else, you must have their written permission or an applicable legal authority.

Read our Privacy notice (opens in a new tab) for details about sharing, retention and your rights. Submitting this form does not subscribe you to marketing. Consent for the form is separate from clinical consent to an online consultation.

This consent is separate from consent to clinical treatment and marketing. You can withdraw it by contacting us. Other lawful uses and retention may still apply, as explained in the notice.

Submitting this form sends a request, not a confirmed booking. Our team will contact you to agree the arrangements.

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Your care request has been received

Our team will contact you to confirm suitability, availability and the expected fee. Your appointment is not confirmed until you hear from us.

If the situation changes or becomes urgent, please call us directly.

Call 876-338-2411 Back to Home

What happens next

From request to care

We review your request, agree the appropriate next step, confirm availability and expected fees, and explain anything you need to do beforehand.

Prefer to speak with someone? Call or WhatsApp and we will take the details directly.

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